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Yellow Page Search > Sheraton Norfolk
Sheraton Norfolk - (757) 622-6664
Sheraton Norfolk
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Relax comfortably with a Waterfront Stay.
777 Waterside Drive
Norfolk, VA 23510
(757) 622-6664
Markets:
Virginia Beach, VA Metro
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Owner Message
- Waterfront Location
- Sheraton Sweet Sleeper Bed
- Outdoor Pool
Norfolk's only waterfront hotel, Sheraton Norfolk Waterside Hotel offers a source of comfort and familiarity. Our downtown Norfolk neighborhood will immediately make you feel at ease. Waterside Marketplace is just steps away. Or Town Point Park is a beautiful spot to enjoy panoramic river views while taking a jog or a relaxing stroll. Take a sunset cruise on the Spirit of Norfolk, or explore one of the many nearby museums and memorials, including the MacArthur Memorial, the USS Wisconsin Museum, and the Chrysler Museum of Art.
Spend a pleasant evening with colleagues, family, or friends on the Norfolk waterfront at our City Dock Restaurant. Then, slip beneath the soft blanket, cozy duvet, and crisp sheets of our Sheraton Sweet Sleeper(SM) Bed for a relaxing end to your day. Come join us at Sheraton Norfolk Waterside Hotel and stay connected to what means most to you.
Customer Reviews
 It wasn't as bad as I read about but the personnel customer service needs improvement
Reviewed by bluetempest on
2006-09-02T00:00:00Z
My sister and I booked a one night stay at this hotel but only actually stayed a day (not overnight) we were waiting for a plane arrival. Our visit did not start out good, this is becasue of the people at the front desk. The two desk attendants were not accomodating or pleasant at all. We requested a room if available facing the water, they stated they were fully book and that wouldn't be able to. Which we fully understood but they were VERY snippy and basically rude about it.
Also while we waited in the lobby before we went to search for somewhere to dine we noticed that both desk clerks talked negative about just about every guest that left the counter.
And to top off the crappy service they were rude (and incorrect) in giving us direction to a local place to eat. The male of the duo we ended up calling a N*zi, I hate to use the word but that's what he reminded me of.
The attendants parking the cars seemed very nice until we were checking out and found that when we paid for parking in cash and he said we didn't need a receipt (something at the time I knew would come back to haunt us) seems he must have pocketed the cash.
One thing the crew on later in the night at the desk seemed a lot more pleasant and knew they were their for good customer service, but the morning crew just left a bad taste in my mouth.
The rooms didn't seem as bad as described by some (and I was looking for flaws), the room seemed clean and the bathroom also. And the bathroom is the first place I look in a hotel room.
Pros: Location
Cons: Bad customer service.
 over rated-
Reviewed by retiredcop on
2006-07-22T00:00:00Z
mold in shower- rivervue doors to balcony bolted shut- dirty windows- could not see out or take pictures-
$20.00 a night to park- wallpaper peeling in hallways and very stained carpet thru out-complaint to empolyees-"sorry" was all they said Not worth $200 a night
Pros: location
Cons: price- parking- employee indifference
 Perfect stay
Reviewed by HelloMetro User on
2005-09-04T08:01:00Z
Sheraton Norfolk is a perfect place to stay, wonderful views of the City, walking distance to all entertainment , shopping, dining. This Hotel is beautiful, the staff is wondderful and accomodating. Recomended to all.
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